Privacy Policy

How lecuronixavia protects and manages your personal information

Information We Collect

At lecuronixavia, we collect information to provide better financial insights and services. This includes data you provide directly when creating accounts, subscribing to services, or contacting our support team.

  • Personal identifiers like name, email address, and phone number
  • Financial information necessary for providing market analysis
  • Device and usage data to improve our platform experience
  • Communication records when you contact our team
  • Location data for relevant market insights (when permitted)

We only collect information that's necessary to deliver our financial insights service effectively. You control what additional information you share with us.

How We Use Your Information

Your data helps us create personalised financial insights and maintain platform security. We process information for legitimate business purposes under Australian Privacy Principles.

  • Delivering personalised financial market analysis and insights
  • Sending important updates about market changes affecting your interests
  • Improving our platform based on user behaviour patterns
  • Maintaining account security and preventing unauthorised access
  • Complying with financial services regulations in Australia
  • Responding to customer support requests and inquiries
We never sell your personal information to third parties or use it for purposes beyond what we've outlined here.

Data Sharing and Disclosure

lecuronixavia operates with strict data sharing principles. We only share information when necessary to provide our services or when required by law.

We may share limited information with:

  • Service providers who help us deliver financial data and analytics
  • Payment processors for subscription and billing management
  • Cloud hosting providers who maintain our secure infrastructure
  • Legal authorities when required by Australian law
  • Professional advisors during business operations

All third parties we work with are bound by strict confidentiality agreements and must comply with Australian privacy standards.

Your Rights Under Australian Law

Under the Privacy Act 1988 (Cth), you have specific rights regarding your personal information:

  • Access: Request copies of personal information we hold about you
  • Correction: Ask us to correct inaccurate or incomplete information
  • Deletion: Request removal of your data when legally permissible
  • Restriction: Limit how we process your information
  • Portability: Receive your data in a commonly used format
  • Complaints: Lodge complaints with us or the Privacy Commissioner

To exercise these rights, contact our privacy team using the details below. We'll respond within 30 days and may need to verify your identity before processing requests.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorised access, alteration, or destruction.

  • End-to-end encryption for data transmission and storage
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Secure data centres with physical access controls
  • Employee training on privacy and security protocols
  • Incident response procedures for potential breaches

While we maintain industry-leading security standards, no system is completely immune to risks. We continuously monitor and update our security measures to address emerging threats.

Data Retention and Deletion

We retain personal information only as long as necessary to provide services and meet legal obligations.

  • Account information: Retained while your account remains active
  • Financial insights history: Kept for 7 years per regulatory requirements
  • Communication records: Stored for 3 years for quality assurance
  • Usage analytics: Anonymised after 2 years
  • Marketing preferences: Maintained until you withdraw consent

When retention periods expire, we securely delete or anonymise your information. You can request earlier deletion in certain circumstances, subject to legal requirements.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and gather usage analytics.

We use cookies for:

  • Maintaining your login session and preferences
  • Understanding how visitors interact with our platform
  • Personalising content based on your interests
  • Ensuring security and preventing fraudulent activity

You can control cookie settings through your browser, though some functionality may be limited if you disable certain cookies.

Privacy Inquiries

For questions about this privacy policy or to exercise your rights:

Email: help@lecuronixavia.com

Phone: +61 412 395 031

Address: 149 Simpson Ave, Rockingham WA 6168, Australia

We respond to privacy requests within 30 days and are committed to resolving concerns promptly.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We'll notify users of significant changes through email or platform announcements.

Minor updates will be posted on this page with revised dates. We encourage you to review this policy regularly to stay informed about how we protect your information.

This privacy policy was last updated on January 15, 2025